Shores Pawn & Jewelry
Shipping and Return Policies

shipping policies shores pawn and jewelryStore Hours for Package Handling:
Shores Pawn and Jewelry in Ocala, Florida is closed on Sundays and Wednesdays, and some carriers don’t accept packages on Saturdays. Therefore, we ship on Monday, Tuesday, Thursday and Friday.

Handling Times:
Please allow 1 to 2 days for your order to be processed for shipping, excluding Sundays, Wednesdays and Saturdays. We make every effort to fulfill orders as quickly as possible.

Order Tracking:
You will receive an email notification when your order has shipped that will also include your tracking information. Questions regarding your purchase can be made on our Contact page.

Taxes:
Because we are located in Florida, all orders within Florida incur a 7% sales tax.

Local Pickup:
Shores Pawn and Jewelry offers local pickup, free of charge. We are located at 7073 SE Maricamp RD, Ocala, Fl 34472. Your order will be available for pickup the following business day. Store pickup is available 9am to 5pm on Monday through Friday, or 9am to 3pm Saturday. Please have your order confirmation email and ID available for reference when you arrive. Directions are provided below.

Shipping Times:
Shipping times depend on your location. We are located in Ocala, Florida. We only ship USPS First Class, USPS Priority, or FedEx Home/Ground. USPS Priority typically delivers 3 to 4 days. USPS First Class and Fedex Home/Ground typically delivers 2-7 days.

Signature confirmation and Insurance:

All products that sell for over $50.00 include adult signature confirmation, and all products that sell for over $100.00 include insurance.  Although this increases our shipping cost and our shipping fees, it ensures safer deliveries and additional protection.  Due to these conditions, our products that qualify for signature confirmation cannot be left at the destination without an adult signature.

P.O. Boxes
Since FedEx does not ship to P.O. Boxes, please inquire before your purchase if you’d like to have your purchase shipped to a P.O Box. Otherwise, your order may be automatically cancelled.

Shipping Areas:
Shores Pawn and Jewelry only ships domestically within the United States. We do not ship internationally.

Shipping products paid through PayPal

Since PayPal only offers seller protection if products are shipped to PayPal-confirmed shipping addresses, we only ship to a PayPal-confirmed shipping address.  Orders with an unconfirmed PayPal shipping address are subject to immediate cancellation.  If you’d like to change or update the address, please send us an email right away, informing us of the purchase issue, that you’d like to cancel the order, and that you’d like to repurchase the product with an updated PayPal-confirmed shipping address.  We will be happy to oblige.

Refunds, Returns and Exchanges:
We accept returns up to 14 days after delivery, if the item is in its original condition. We will refund the full order amount minus return shipping costs.  In the event that you’d like to return your order, please fill out the Returns Form below.  If your order arrives damaged in any way, please provide photos of the damaged item and box.  We address returns on a case-by-case basis, but will try our best to work toward a satisfactory solution.  Because we use a third-party payments processor, refunds typically require 3-5 days to show in your bank account from the day the refund is initiated.

Returns Form



If you have any further questions, please don’t hesitate to contact us at [email protected] or online at https://shorespj.com/contact.

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Visit Our Local Store in Ocala, Florida

Shores Pawn & Jewelry
7073 SE Maricamp Rd
Ocala, FL  34480

Business Hours:

Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Sun:

9:00 am – 5:00 pm
9:00 am – 5:00 pm
9:00 am – 5:00 pm
9:00 am – 5:00 pm
9:00 am – 5:00 pm
9:00 am – 3:00 pm
Closed